Shipping and Delivery
We strive to process and ship orders within [insert timeframe]. Delivery times may vary based on your location and the selected shipping method.

We are not responsible for delays due to shipping carriers or events beyond our control (e.g. natural disasters, customs delays).

Returns and Refunds
We want you to be satisfied with your purchase. If you're not happy with a product, please contact us at [insert contact email] within [insert return period] days of receiving your order. Items must be unused, in their original packaging, and accompanied by proof of purchase.

Some items (e.g. opened health products) may not be eligible for return due to hygiene and safety reasons.